Unwashed, unworn and unused merchandise may be returned if post marked within 14 days from the date that you received it (according to your tracking number). To request a free return shipping label, email firstname.lastname@example.org with your order number and items you would like to return. Attach the free shipping return label to your package and drop at any USPS location. Upon receipt, if the returned merchandise is deemed to be unwashed, unworn and unused, a refund will be issued within 5–10 business days.Because our inventory is constantly changing, we do not do exchanges. If you are wanting to exchange an item, we recommend you purchase the replacement item right away from our site to guarantee availability. It will be shipped immediately, and the item you are returning will be processed as a return.